Universal Fit Earphones Support

We strive for complete satisfaction and take pride in our award winning customer service. The information we’ve provided here addresses many of the most frequent customer concerns.

Please select:

• FAQ / User Guides – For complete earphone support service, click this link then scroll down and click on the image of your earphones. You will then have access to the user guide, FAQ for that product and a way for you to request email support if you need it.
• Universal Replacement Parts – If you are out of warranty, you have the option to purchase replacement parts for your Universal Fit Earphones. If you are in warranty, please contact us for replacements.
• Warranty – Please read our complete warranty information.
• Product Registration – Please complete this form to ensure that you receive the best customer service possible.
• Tell Us What You Think – Please complete our online product survey to help us continue to improve in making great products and serving you.
• Contact Us – Our complete contact information

IMPORTANT NOTICE FOR ONLINE AND AUCTION BUYERS.

We encourage consumers to be especially vigilant when purchasing Ultimate Ears product online. Be certain that you know exactly what it is that you are buying, what the terms of sale are, and what the seller's return policy is. Compare the seller's product photographs to those on the Ultimate Ears website. Products that are purchased through auction sites may not be original Ultimate Ears product, may be used or missing accessories and may no longer have a factory warranty in effect.